Why Social Media Analytics?
LexisNexis® Social Analytics is a powerful social media monitoring tool that helps you get the most from the billions of social posts and conversations that are growing across the globe every second.
Drive business decisions with social listening
Better understand your brand reputation, identify trends, and benchmark against competitors.
Engage real-time crisis management
Proactively monitor for crisis management situations to protect your reputation.
Measure results using social analytics
Turn data from social conversations into meaningful insights.
Enhance your customers’ experience
Identify customer pain points and improve customer service response times.
